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Workspaces

A workspace is the boundary. One customer, one team, or one environment should be one workspace. The console can hold several. They do not share data.

What a workspace owns

• Monitors and their history
• Incidents and maintenance
• Members and their roles
• The public status page
• Platform subdomain and custom domains
• Plan limits for that workspace

Members

Invite people into the workspace they should operate. Do not put two unrelated customers in the same workspace just to save a seat. Isolation is the point.

When to create another one

• A second customer who needs their own page
• Production and staging, if those pages must stay separate
• A team that should not see another team’s incidents

Next: Custom domains